Suria Systems
Your clinic closes at 9 PM. Your patients don't.
Every night, people in Singapore message dental clinics about braces, implants and whitening. Most hear nothing until morning. By then, they've booked somewhere else.
Free. Takes 3 minutes. No call required.
The 11 PM Test
We ran a test. The results were uncomfortable.
Over the past month, we messaged dental clinics across Malaysia and Singapore after 9 PM — asking exactly what a real patient asks: "Do you do braces? Roughly how much?"
Here's what happened:
- A few clinics sent an auto-reply with opening hours. Then silence.
- Most replied the next morning. Average gap: about 12 hours.
- Some never replied at all.
The owners aren't lazy. They're asleep. Answering WhatsApp at 11 PM is nobody's job.
But the patients don't wait. They message two or three clinics the same evening — and book with whoever answers first.
What we do
We cover the hours you can't.
Suria Systems installs a system on your clinic's WhatsApp that:
01
Answers every patient in under a minute — any hour, any day
02
Books them into your calendar while you sleep
03
Sends your front desk one clean summary each morning — who enquired, what they want, when they're booked
No new app for patients. No change to how your desk works. Your staff arrive to booked patients instead of missed messages.
Last week, one clinic's system booked a patient at 4:01 AM. The owner found out over breakfast.
The Year-End Offer
The Year-End Founding Offer — first 10 clinics in Singapore
December is the busiest booking month of the year — school holidays, year-end benefits, "new year, new smile." It's also when your clinic takes the most days off.
We're onboarding 10 founding clinics before the year ends:
| Setup (one time) | S$1,500 |
|---|---|
| October | Free |
| November + December | Free |
| From January | S$1,500/month — founder rate, locked for 12 months |
| Lock-in | None. Cancel any month. |
You pay the setup, we build and launch your system in October, and you run it free through the year's busiest season. If it hasn't paid for itself by January, walk away.
Not ready to talk? Take the 3-minute scorecard first.
Who this is for
This is for you if…
- Your clinic runs ads or ranks on Google — and enquiries arrive at all hours
- Your front desk is too busy with patients in front of them to answer WhatsApp fast
- You've seen messages sitting unread from last night (or last week)
- You want December's booking rush without hiring a night shift
It's not for you if your diary is full for six months and you don't want more patients. (A few clinics told us this. We wished them well.)
FAQ
Common questions
Does this replace my receptionist?
No. It covers the hours nobody works — nights, weekends, lunch rush. Your desk handles the day; the system covers everything else.
What about my existing appointment system?
It works alongside it — no integration, no disruption. Night bookings come to your desk as one clean morning summary: who, what treatment, which slot. Your staff key them into your existing system in minutes, exactly like phone bookings. The difference: the patient was answered and given a slot at 11 PM — not left unread until 9 AM.
Doesn't this just move the work to the morning?
No. Without the system, your desk opens WhatsApp to a pile of unread messages and types individual replies — 12 hours late, patients gone. With it, every patient was answered in under a minute overnight and already holds a slot. The morning job is a 2-minute glance at a summary, not 15 conversations.
What about spam messages?
The system talks to everyone first — your team never does. Only conversations that complete the qualifying steps (treatment, timing, slot) become bookings or notifications. Spam and marketing blasts never answer structured questions — they stall at the first step and never reach your desk. Your morning summary lists real patients only.
Is patient data safe?
Yes. Everything runs within WhatsApp and your own account, handled in line with PDPA (Singapore & Malaysia).
What does it say to patients?
You approve every answer before launch — your services, your prices, your tone. Nothing goes out that you haven't seen.
Find out what your 11 PM looks like.
Take the free 3-minute scorecard. We'll show you what patients experience when they message a clinic like yours at night — and what it takes to be the one that answers.